Privacy Policy
Last Updated: August 31, 2025
Introduction
At Dr. Sherif Hegazy Clinic – Plastic Surgeon, we are committed to protecting your privacy and keeping your data secure. This policy explains how we collect, use, and share your personal information when you visit our website or communicate with us via phone, email, or WhatsApp Business.
By using our services, you agree to the terms outlined in this policy.
1. Data We Collect
- Contact Information: Name, phone number, email.
- Booking & Transaction Information: Consultation or medical procedure details, appointment schedules, payment data.
- Technical Data: IP address, device type, browser type, operating system.
- Third-Party Apps Data (e.g., WhatsApp): Message content, communication date & time, user ID.
- Optional Information: Survey responses, service reviews, feedback.
2. How We Use Your Data
- Manage inquiries and bookings for consultations or surgeries.
- Communicate with you via phone or WhatsApp for updates or reminders.
- Enhance your browsing experience.
- Comply with legal and regulatory obligations.
3. Data Sharing
- Payment service providers to process transactions.
- IT and technical support providers.
- Communication platforms such as WhatsApp.
- Legal authorities upon request.
🔒 We do not sell your personal data to any third parties for marketing purposes.
4. Cookies
- Remembering your preferences (e.g., language).
- Analyzing site usage.
- Customizing content and offers.
You can manage cookie settings through your browser.
5. Data Security
- SSL encryption.
- Firewall protection.
- Restricted employee access.
6. Your Rights
- Request a copy of your data.
- Modify or delete your data.
- Object to the use of your data for marketing purposes.
7. Policy Updates
We may update this Privacy Policy from time to time, and you will be notified of any material changes.
8. Contact Us
- Address: 17 El-Bostan Street, Sheraton Al Matar, El-Nozha – Cairo
- Phone: 17506
- WhatsApp: +20 1111106312 – +20 1111106322
- Email: [email protected]
